# 假客服诈骗

在钱包的日常使用过程中，总会遇到一些问题需要解决，大部分人遇到问题都会首先想到联系钱包客服来解决，这个时候就会有人趁虚而入，包装成和客服相同的名字和LOGO，主动在各社区中添加用户，在解决问题的时候索取用户的私钥或助记词来进行诈骗行为。

如有任何疑问，请点击[官网](https://www.tokenpocket.pro/)或钱包App的在线客服进行咨询。

一、冒充TokenPocket客服收费解决问题;

![](/files/imjQLch1mCS9LzVQDPxg)

二、假冒TokenPocket微信客服人员：

![](/files/yaIyhKMuSPao4tQ6IUMf)

三、假冒TokenPocket电报群管理员进行欺骗：

![](/files/n2CDhpUel8zWDjOnbXdJ)


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